Our Authenticity Guarantee
We guarantee the authenticity of every item we sell with our lifetime, 100% money-back, authenticity guarantee.
The Authentication Process
Every item on our site has passed our multi-step authentication process. Our multi-point authentication process begins with a manual inspection by our in-house expert authenticators. This includes a comprehensive examination of brand and style-specific markings, including hardware, stitching, materials, date/serial codes and, if applicable, additional accessories such as authenticity cards and receipts.
As part of our authentication process, we also offer Entrupy as option, a technology that takes multiple microscopic images of an item to determine authenticity with 99.1% accuracy specific to handbags and some accessories.
The use of both manual and technological authentication methods allows for a very precise result.
Valamode Inc. does not accept counterfeit goods. We take authenticity seriously and are actively involved in the fight against counterfeit goods. Consigned bags that are found to be inauthentic will not be returned and will be destroyed. Owners of these bags will also be subject to a administration fee of $250.
Valamode Inc. is not an authorized seller or licensed distributor, is not associated or affiliated with, and is not a representative of any trademarks shown in relation to the products sold on our website or social media platforms, as these trademarks are owned and controlled by the trademark owner.