Part Time Sales (Contract)

Location: On-site | Hours: 15-30 hours/week

Availability Required: Weekdays from 10AM-6PM & Saturdays. Must be available most Saturdays.

Key Responsibilities:

• Provide exceptional client service in a boutique-style showroom environment
• Maintain a clean, organized, and visually appealing showroom
• Research and evaluate luxury handbags and accessories
• Create and manage accurate product listings for the website
• Assist with inventory tracking and data entry
• Handle sensitive information with professionalism and confidentiality
• Create engaging content for Instagram and other platforms
• Assist with styling and photographing products for digital use
• Support marketing initiatives and brainstorm creative campaigns

Qualifications:

• Must have experience or extensive appreciation & knowledge of Luxury & Historical Fashion Brands
• Must be tech-savvy and have experience with Apple products, including Mac, iPhone, & iPad
• Must be a quick learner with the ability to absorb new information and systems efficiently
• Must be able to thrive in a fast paced, agile environment, while maintaining accuracy and completing daily tasks
• Outgoing and confident with excellent communication skills
• Detail-oriented, highly organized, and self-motivated
• Adaptable team player with strong problem-solving abilities
• Comfortable using computers, inventory systems, and digital tools
• A criminal record check will be required
• Updated references are required

This is more than a typical retail role — it’s an opportunity to blend your love for fashion with your creative talents. Whether you’re styling a product, helping a client find their perfect piece, or creating scroll-stopping content, you’ll play a key part in our brand’s growth.

Interest in vintage fashion, designer handbags, or luxury resale is strongly preferred.

All cover letters are appreciated and will be read. Accommodation is available upon request.

Resumes to be sent to management@valamode.com 

Full Time Manager

Location: On-Site Hours: 40 Hours/Week

Availability Required: Must be available during the weekdays and some Saturdays

In this role you will demonstrate ownership of the showroom's daily operations while helping drive both in-store and online business growth. You will work closely with executive lead to maximize productivity and develop strategies to support sales goals. 

This role blends digital operations, retail leadership, and luxury product expertise. The ideal candidate is highly organized, proactive, and passionate about luxury fashion, resale, and client service.

Key Responsibilities:

• Maintain the organization & flow of products
• Ensure that all client queries & concerns are addressed in a timely manner
• Ensure the showroom is presentable at all times
• Support sales floor coverage and any other call to action customer service duties that may arise
• Create a positive onboarding experience for new clients
• Maintain calendar of events and client showroom bookings
• Research, evaluate handbags and accessories
• Create accurate product listings & maintaining inventory
• Ensure that all data entry is accurate and efficient
• Ensure clients receive the best of the best service and care
• Overseeing interactions with the public by implementing social media platform creation and content strategies
• Analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build the community online
• Coordinate all online orders and prepare them to be shipped
• Understanding the importance of sensitive & confidential information

Qualifications:

• 2+ years in retail, e-commerce or a business environment
• Experience with or extensive appreciation & knowledge of Luxury & Historical Fashion Brands
• Must be tech savvy and have experience with Apple products (Mac, iPhone, iPad), and digital tools
• Must be a quick learner with the ability to absorb new information and systems efficiently
• Detail oriented, highly organized, and self motivated
• Ability to thrive in a fast paced, agile environment while maintaining accuracy
• Strong problem-solving and leadership abilities
• Excellent communication skills with the ability to work with a diverse range of clients
  
• Creative thinker with an interest in marketing, content creation, and digital stragety
• Comfortable using computers, inventory systems, and digital platforms.
• Valid Drivers License
• A criminal record check will be required
• Update references are required

We are looking for staff with an outgoing personality and a positive attitude. Must have exceptional communication, team work, and problem solving skills. Must work very well in a fast paced and agile environment and be highly driven, motivated and adaptable. Creativity is key and you will also need to have exceptional computer skills.

Resumes to be sent to management@valamode.com 

All cover letters are appreciated and will be read. Accommodation is available upon request.